Forrester Research

Strategic intent

Forrester Research is a global research and advisory firm that provides proprietary data, market research, and advisory services to help business and technology leaders navigate digital transformation and customer experience strategies.

Key market signals

• 2026-02: Announced a major restructuring plan to reduce its workforce by 8% and close several smaller offices to improve cost efficiency.
• 2026-02: Appointed Christophe Favre as Chief Sales Officer and announced the exit from the strategy consulting business due to instability in U.S. federal government contracts.
• 2026-02: Rebranded and upgraded its flagship generative AI tool from Izola to Forrester AI, integrating it directly into Microsoft Teams and Copilot.
• 2025-09: Launched Forrester AI Access, a self-service AI offering that generated over $5 million in bookings in 2025 and drove improvements in client retention.
• 2025-09: Appointed Julie Meringer to lead the customer success organization, focusing on executing the company's retention lifecycle process.

Financial health

• For Q2 2026, Forrester reported total revenues of $100.2 million (down 10% YoY) and GAAP net income of $15.3 million, with contract value at $283.2 million (down 3% YoY) (https://investor.forrester.com/news-releases/news-release-details/forrester-research-reports-2026-second-quarter-financial-results).
• For Q1 2026, total revenues were $85.5 million (down 5% YoY) with a GAAP net loss of $21.8 million, which included a $10.8 million goodwill impairment charge (https://investor.forrester.com/news-releases/news-release-details/forrester-research-reports-2026-first-quarter-financial-results).
• For FY 2025, total revenues were $396.9 million (down 8% YoY) with a GAAP net loss of $119.4 million due to a $110.7 million goodwill impairment charge, and free cash flow of $18 million (https://stocklight.com/stocks/us/nasdaq-forr/forrester-research/annual-reports/nasdaq-forr-2026-10K-26750218.pdf).

Impact & compliance

Legal & risks

Forrester Research faces typical operational legal risks, including potential intellectual property disputes, client contract disagreements, and employment-related matters. In February 2026, the company announced a restructuring plan involving an 8% workforce reduction and office closures […]

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